Wengang Liu

Beijing Technology and Business University

Papers

2

Total Citations

35

H-Index

2

About

No biography available yet.

Research Focus

Marketing2 · 35 citations
Robot2 · 35 citations
Computer science2 · 35 citations
Artificial intelligence2 · 35 citations
Humanoid robot2 · 35 citations
Business2 · 35 citations
Service robot1 · 31 citations
Human–robot interaction1 · 31 citations
Service (business)1 · 31 citations
Psychology1 · 4 citations
Realism1 · 4 citations
Mediation1 · 4 citations

Key Achievements

2
H-Index
2
Papers
35
Total Citations
18
Avg Citations/Paper
🏆 Most Cited Paper
Effects of human-robot interaction type on customer tolerance of humanoid robot service failure
31 citations · 2024
📈 Most Prolific Year: 2024 (1 Papers)
🤝 Key Collaborators: 4
🏛 Institutions: Beijing Technology and Business University

Top Papers

  1. 1
    Effects of human-robot interaction type on customer tolerance of humanoid robot service failure
    31 citations · 2024
  2. 2
    Is high realism more effective in addressing customer responses of humanoid robot? – The mediation role of perceived trust
    4 citations · 2025

Key Collaborators

KMKe Ma2 shared papersMZMingfu Zheng2 shared papersXDXiaojie Duan2 shared papersXFXiaoye Fu1 shared papers
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