Vivek Bhardwaj
Papers
7
Total Citations
43
H-Index
4
About
Vivek Bhardwaj is an emerging researcher specializing in Robotic Process Automation (RPA) and its transformative applications across diverse industries, including business operations, banking, and higher education. His work sits at the intersection of intelligent automation, digital transformation, and process optimization, making meaningful contributions to how organizations leverage software bots to streamline repetitive, rule-based workflows. Bhardwaj's most influential publication, a systematic review of RPA in business operations (2023, 13 citations), established a comprehensive foundation for understanding contemporary automation trends and their operational impact. He has extended this expertise into specialized domains, exploring RPA's role in managing customer queries in banking, optimizing structured data processing, and revolutionizing administrative efficiency in educational institutions. Notably, his work on integrating process mining with RPA task selection demonstrates a sophisticated, data-driven approach to identifying the most automation-worthy processes. With a growing body of work accumulating over 40 citations across seven publications in just a few years, Bhardwaj is rapidly building a reputation as a thoughtful voice on the future of work and intelligent automation. His research is particularly valuable for practitioners and scholars seeking evidence-based frameworks for responsible, effective RPA implementation.
Research Focus
Key Achievements
Top Papers
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- 3Optimizing Structured Data Processing Through Robotic Process Automation7 citations · 2024
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- 5Robotic Process Automation for Automating Business Processes: A use case4 citations · 2023
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