Vatche Isahagian
Papers
8
Total Citations
211
H-Index
5
About
Vatche Isahagian is a pioneering researcher at the intersection of artificial intelligence and business process automation, with a focus on transforming how enterprises leverage intelligent systems to streamline operations. His most influential work, "From Robotic Process Automation to Intelligent Process Automation" (2020), has garnered over 116 citations and stands as a landmark survey examining how machine intelligence is revolutionizing the robotic process automation (RPA) landscape — signaling a broader paradigm shift from rule-based bots to genuinely adaptive, AI-driven workflows. Isahagian's research consistently addresses the limitations of traditional RPA, exploring how conversational interfaces, natural language processing, and hybrid human-bot collaboration can unlock more flexible and generalizable automation solutions. His work on conversational digital assistants (57 citations) and natural language-to-workflow translation reflects a commitment to making automation more accessible and context-aware. More recently, he has investigated IT operations and knowledge-intensive processes as fertile ground for hybrid automation models, where humans and intelligent systems collaborate seamlessly. Across his body of work, Isahagian brings a pragmatic yet visionary perspective, helping researchers and practitioners alike understand not just where process automation stands today, but where emerging intelligence is taking it next.
Research Focus
Key Achievements
Top Papers
- 1From Robotic Process Automation to Intelligent Process Automation116 citations · 2020
- 2A Conversational Digital Assistant for Intelligent Process Automation57 citations · 2020
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- 5A Conversational Digital Assistant for Intelligent Process Automation9 citations · 2020
- 6Can You Teach Robotic Process Automation Bots New Tricks?3 citations · 2022
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- 88 Towards end-to-end business process automation3 citations · 2021