Toni Golen

Papers

Total Citations

100

H-Index

About

Toni Golen is a leading researcher at the intersection of healthcare and human-robot interaction, with a primary focus on how robotic decision support systems influence clinical workflows and professional trust. Her most cited work, "Robotic assistance in the coordination of patient care" (2018, 73 citations), investigates the dynamics of trust and dependence on embodied agents among nurses and doctors in labor and delivery units. Golen’s research reveals a critical concern: that healthcare professionals may place inappropriate degrees of trust in robotic suggestions, potentially compromising patient safety and clinical judgment. This foundational study, along with her earlier 2016 paper (27 citations), has shaped ongoing debates about the safe integration of AI and robotics into high-stakes medical environments. By highlighting the psychological and ethical risks of over-reliance on automation, Golen’s contributions are essential for designing future systems that support—rather than undermine—human expertise. Her work is widely cited by scholars in human-computer interaction, medical informatics, and robotics ethics, cementing her role as a key voice in responsible healthcare automation.