Taiwo Temitope Lasisi

Papers

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About

Driven by a deep commitment to service excellence and technological innovation, Taiwo Temitope Lasisi is a leading voice in hospitality and tourism research, with a particular focus on the human-robot interface. His work critically examines the psychological and operational factors that shape consumer acceptance of service robots, a field of growing importance in a post-pandemic world. His highly cited 2024 study, "Robotic safety and hygiene attributes: visitors’ intention to receive robot-delivered hospitality services," has already garnered 16 citations, establishing a foundational framework for understanding how perceived safety, health awareness, and service assurance influence guest engagement with automated systems. Beyond this, Lasisi’s broader research portfolio explores the intersection of service quality, consumer behavior, and sustainable tourism practices. His contributions are not merely theoretical; they offer actionable insights for hoteliers and technologists seeking to design trustworthy, hygienic, and welcoming robotic services. By bridging the gap between advanced technology and the fundamental human need for safety and assurance, Lasisi is helping to shape a future where hospitality remains both high-tech and high-touch.