Seongseop Kim
Papers
1
Total Citations
8
H-Index
1
About
Seongseop Kim is a hospitality and tourism researcher whose work sits at the intersection of consumer behavior, technology adoption, and service innovation in the food and restaurant industry. Drawing on frameworks such as the extended Unified Theory of Acceptance and Use of Technology (UTAUT), Kim investigates how consumers across different cultural and economic contexts form intentions to adopt emerging technologies — most notably self-driving robotic food delivery systems. This cross-national comparative approach reflects a sophisticated understanding of how economic development status moderates consumer readiness for technological disruption in hospitality settings. Kim's research is particularly notable for its practical relevance to restaurant operators and policymakers navigating rapid automation trends. By examining behavioral intentions through rigorously designed survey methodologies, the work bridges theoretical technology acceptance models with real-world service contexts, offering actionable insights for industry stakeholders. Although Kim's 2025 publication on autonomous robot delivery is in its early citation trajectory with 8 citations, its timely focus on a fast-evolving frontier positions it to accumulate significant scholarly influence. Kim's contributions reflect a growing and important voice in hospitality management research, especially as the sector grapples with post-pandemic technological transformation and the future of service delivery.
Research Focus
Key Achievements
Top Papers
- 1