Seongseop Kim

Hong Kong Polytechnic University, The University of Texas Health Science Center at Houston

Papers

7

Total Citations

1,260

H-Index

5

About

No biography available yet.

Research Focus

Marketing5 · 1,246 citations
Business5 · 1,246 citations
Psychology4 · 1,241 citations
Computer science4 · 1,210 citations
Robot3 · 1,205 citations
Artificial intelligence3 · 1,205 citations
Service (business)3 · 1,205 citations
Service robot2 · 1,026 citations
Tourism3 · 758 citations
Geography3 · 758 citations
Perception2 · 662 citations
Medicine3 · 592 citations

Key Achievements

5
H-Index
7
Papers
1,260
Total Citations
180
Avg Citations/Paper
🏆 Most Cited Paper
Preference for robot service or human service in hotels? Impacts of the COVID-19 pandemic
543 citations · 2020
📈 Most Prolific Year: 2020 (2 Papers)
🤝 Key Collaborators: 20
🏛 Institutions: Hong Kong Polytechnic University, The University of Texas Health Science Center at Houston

Top Papers

  1. 1
    Preference for robot service or human service in hotels? Impacts of the COVID-19 pandemic
    543 citations · 2020
  2. 2
    Service robots in hotels: understanding the service quality perceptions of human-robot interaction
    483 citations · 2019
  3. 3
    Exploring the influence of culture on tourist experiences with robots in service delivery environment
    179 citations · 2020
  4. 4
    Human vs robot baristas during the COVID-19 pandemic: effects of masks and vaccines on perceived safety and visit intention
    36 citations · 2022
  5. 5
    White matter changes in corticospinal tract associated with improvement in arm and hand functions in incomplete cervical spinal cord injury: pilot case series
    13 citations · 2017
  6. 6
    Drivers of and barriers to customer value co-creation behaviors in the robot-assisted restaurant context
    5 citations · 2025
  7. 7
    Effects of emotional responses of robot-served restaurant customers on satisfaction, personal involvement and other consequences
    1 citations · 2025

Key Collaborators

YCYoungjoon Choi4 shared papersMCMiju Choi3 shared papersFBFrank Badu‐Baiden2 shared papersMOMunhyang Oh2 shared papersZAZemenu Amare Ayalew2 shared papersJKJong‐Hyeong Kim1 shared papersMGMarilyn Giroux1 shared papersKMKhader M. Hasan1 shared papersRKRadha Korupolu1 shared papersRNRobin Nunkoo1 shared papersJJJinkyung Jenny Kim1 shared papersHHHeesup Han1 shared papersYJYoksamon Jeaheng1 shared papersFFFelipe Fregni1 shared papersMKMarcia K. O’Malley1 shared papersNYNuray Yozbatıran1 shared papersZKZafer Keser1 shared papersJKJungkeun Kim1 shared papersASArgyrios Stampas1 shared papersGEGerard E. Francisco1 shared papers
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