Sandilyan Ramanujam Pagaldiviti

Shree Guru Gobind Singh Tricentenary University, C.V. Raman Global University

Papers

Total Citations

H-Index

About

Sandilyan Ramanujam Pagaldiviti is an emerging researcher whose work sits at the dynamic intersection of technology, tourism, and hospitality management. His scholarship focuses on how cutting-edge innovations — including artificial intelligence, virtual reality, and mobile applications — are transforming both customer experiences and workforce adaptation within the service industry. Pagaldiviti's most influential contribution, "Advancements in Arena Technology: Enhancing Customer Experience and Employee Adaptation in the Tourism and Hospitality Industry" (2023), has garnered significant attention, accumulating over 36 citations across indexed platforms and establishing him as a noteworthy voice in hospitality technology discourse. His research highlights the competitive pressures facing modern tourism enterprises and offers frameworks for understanding how digital tools can bridge operational efficiency with guest satisfaction. His work on "The Future of Restaurants" (2023, 7 citations) further demonstrates his interest in post-pandemic shifts in consumer behavior, examining how heightened food consciousness and evolving dining expectations are reshaping the foodservice landscape. Together, these contributions reflect a researcher committed to understanding how technology and societal change intersect within hospitality contexts. For students and practitioners navigating an increasingly digitized service economy, Pagaldiviti's research offers timely and practically relevant insights.