Max Robotics — Global Service Robot Directory + US Certification

About

Regina Bernhaupt is a leading researcher in Human-Robot Interaction (HRI), with a core focus on user experience (UX), social acceptance, and evaluation methodologies for robotic systems. Her seminal work, the "USUS Evaluation Framework for Human-Robot Interaction" (2009, 105 citations), established a comprehensive, user-centered model for assessing robots across four key dimensions: Usability, Social Acceptance, User Experience, and Societal Impact. This framework, further detailed in a 2011 publication (51 citations), provides both a theoretical indicator model and a practical methodology, making it a cornerstone for researchers designing and evaluating interactive robots. Bernhaupt has also pioneered methodological innovations, including the adaptation of the Wizard of Oz technique for UX evaluation (2009, 55 citations) and the development of heuristic evaluation methods specifically for HRI (2010, 20 citations). Her work on studying social acceptance in public places (2008, 91 citations) and addressing societal impact in user studies (2009, 52 citations) demonstrates her commitment to moving robotics research from the lab into real-world contexts. With over 370 citations across her most influential papers, Bernhaupt’s contributions have fundamentally shaped how the HRI community understands and measures the human experience of interacting with robots, providing essential tools for creating more acceptable and usable robotic technologies.