Parambir Singh

Papers

Total Citations

H-Index

About

Dr. Parambir Singh is a forward-thinking researcher at the intersection of hospitality management and technological innovation. His primary research areas include the mechanization of the hotel industry, service robotics, and the transformative impact of digital tools on guest experiences. Dr. Singh’s most notable contribution is his seminal 2023 work, “Technological Advancement and Mechanization of the Hotel Industry,” which has already garnered 24 citations—a remarkable feat for a recent publication. In this influential chapter, he provides a comprehensive taxonomy of robots, distinguishing between industrial robots and service robots, and explores how the COVID-19 pandemic accelerated the adoption of contactless technologies across hospitality sectors. His analysis offers critical insights into how hotels can leverage automation to enhance efficiency while maintaining personalized service. Dr. Singh’s work is particularly valued for bridging the gap between engineering and service management, making complex technological concepts accessible to hospitality professionals. As a rising voice in the field, his research continues to shape conversations around the future of work in the hotel industry, positioning him as a key scholar for students and practitioners navigating the digital transformation of hospitality.