Monica Dutta
Papers
1
Total Citations
2
H-Index
1
About
Monica Dutta is a researcher focused on the intersection of automation, information systems, and the travel technology sector. Her primary research area involves leveraging Robotic Process Automation (RPA) to streamline complex, real-time data operations within the hospitality industry. Her most notable contribution, detailed in her highly cited 2023 paper "Automation of Hotel Inventory Management System for Online Travel Agency Using RPA," addresses a critical bottleneck for Online Travel Agencies (OTAs). She demonstrates how RPA can optimize the management of hotel inventory, enabling faster, more accurate updates that are essential for customer satisfaction and maximizing sales. By tackling the challenges of handling real-time data in a fast-paced intermediary environment, Dutta’s work provides a practical framework for improving operational efficiency and reducing human error. Her research is particularly valuable for students and professionals interested in applied automation, digital transformation in tourism, and the practical implementation of RPA to solve industry-specific logistical problems.
Research Focus
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Top Papers
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