Automation of Hotel Inventory Management System for Online Travel Agency Using RPA

Abstract

The Online travel agency (OTA) is an intermediary between the customers and travel services. The main motive of OTA is to satisfy customers with their service and sell maximum itineraries. OTA needs to perform operations in an optimized, fast and accurate manner as it handles the real time data. The hotel inventory is the real time data obtained from various hotels and need to be updated on the website or app of OTAs. Therefore, a robust and efficient Hotel Inventory Management system is required. In this paper, work done for automating the Hotel Inventory Management system using Robotic Process Automation is discussed.