Papers
1
Total Citations
16
H-Index
1
About
Dr. Lisa Wong is a leading researcher in logistics and supply chain management, with a focus on digital transformation and operational efficiency. Her work addresses the growing demands of e-commerce logistics, where speed and accuracy are paramount. In her most-cited paper, "Raising logistics performance to new levels through digital transformation" (2024, 16 citations), she proposes a robotic process automation (RPA) model that reduces reliance on manual order processing, freeing human resources for higher-value tasks. This contribution highlights her expertise in integrating automation technologies to streamline repetitive, time-intensive operations. Wong’s research is pivotal for practitioners and scholars seeking to modernize logistics systems in an era of rising customer expectations. Her work not only advances theoretical frameworks but also offers practical solutions for industry adoption. With a growing citation impact, she is recognized for bridging the gap between emerging digital tools and real-world logistics challenges, making her a key voice in the future of supply chain innovation.
Research Focus
Key Achievements
Top Papers
- 1Raising logistics performance to new levels through digital transformation16 citations · 2024