Lisa E. Bolton
Papers
1
Total Citations
448
H-Index
1
About
No biography available yet.
Research Focus
Artificial intelligence1 · 448 citations
Business1 · 448 citations
Competence (human resources)1 · 448 citations
Computer science1 · 448 citations
Humanoid robot1 · 448 citations
Marketing1 · 448 citations
Perception1 · 448 citations
Psychology1 · 448 citations
Robot1 · 448 citations
Service (business)1 · 448 citations
Service provider1 · 448 citations
Service quality1 · 448 citations
Key Achievements
1
H-Index
1
Papers
448
Total Citations
448
Avg Citations/Paper
🏆 Most Cited Paper
To Err Is Human(-oid): How Do Consumers React to Robot Service Failure and Recovery?
448 citations · 2020
📈 Most Prolific Year: 2020 (1 Papers)
🤝 Key Collaborators: 2
🏛 Institutions: Pennsylvania State University
Top Papers
- 1
Key Collaborators
Not generated yet