Max Robotics — Global Service Robot Directory + US Certification

About

Jayam Patel is a leading researcher in the emerging field of multi-human multi-robot interaction (M-HRI), focusing on how teams of people can effectively collaborate with swarms of robots. His work addresses a critical challenge: as robot teams grow, human operators become overwhelmed by the complexity of control and communication. Patel’s major contributions center on designing transparent interfaces that allow multiple operators to maintain shared awareness of robot states and task progress, even when information loss occurs during remote interaction. His 2022 paper on transparency and inter-human communication has already garnered 9 citations, establishing a foundational framework for the field. Patel has also pioneered the study of direct versus indirect communication strategies between human teams and robot collectives, and explored how mixed granularity of control—allowing operators to switch between commanding individual robots and whole groups—can significantly improve human performance. By systematically investigating these design dimensions, Patel is laying the groundwork for practical M-HRI systems in applications ranging from disaster response to warehouse logistics, making him a key voice in shaping how humans will work alongside increasingly autonomous robot teams.