Jani Kaitosalmi

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About

Jani Kaitosalmi is a researcher focused on the intersection of digitalization, automation, and healthcare operations. His work primarily investigates how low-code solutions like Robotic Process Automation (RPA) and Intelligent Automation (IA) can transform administrative workflows in healthcare settings. His most-cited paper, "From Manual to Automated: A Multi-case Study of Utilizing Robotic Process Automation and Intelligent Automation in Healthcare Operational Processes" (2025), provides critical insights into how healthcare organizations can move from manual to automated processes, addressing the growing burden of administrative tasks. By examining real-world implementations, Kaitosalmi demonstrates how RPA and IA can streamline operations, reduce errors, and free up human resources for more value-added activities. His research is particularly timely as healthcare systems worldwide grapple with increasing administrative complexity and staffing shortages. With 2 citations already for a very recent publication, Kaitosalmi’s work is gaining traction among practitioners and scholars interested in digital transformation in healthcare. His contributions offer a practical roadmap for organizations seeking to harness automation technologies to improve efficiency and patient care, making him a notable voice in the evolving field of healthcare process automation.