James Tarbit

Papers

Total Citations

264

H-Index

About

James Tarbit is a leading voice in the ethical transformation of the digital economy, whose research sits at the intersection of corporate digital responsibility (CDR), service innovation, and artificial intelligence. His work critically examines how service firms and their ecosystems navigate the profound ethical, privacy, and fairness risks posed by rapid digitization, service robots, and AI deployment. In his highly influential 2022 paper, "Corporate Digital Responsibility in Service Firms and Their Ecosystems," which has garnered 253 citations, Tarbit provides a foundational framework for understanding CDR, making five key contributions that map out how organizations can mitigate these emerging risks. His earlier 2021 work, "Corporate Digital Responsibility at the Dawn of the Digital Service Revolution," set the stage for this discourse, earning 11 citations as a prescient call to action. Tarbit’s scholarship is essential reading for students and researchers grappling with the societal implications of the digital service revolution, establishing him as a pivotal figure in shaping responsible innovation for a fairer, more ethical digital future.