Jae Hyun Hwang

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About

Jae Hyun Hwang is a leading researcher in the integration of medical service robots (MSRs) within healthcare environments, with a particular focus on user perception and clinical adoption. His work centers on understanding how patients, doctors, and nurses perceive and interact with robotic systems in hospital settings, especially under high-stress conditions such as the COVID-19 pandemic. In his highly cited 2021 cross-sectional study (9 citations), Hwang surveyed 320 patients, doctors, and nurses to identify key factors shaping user acceptance of MSRs in hospital wards, providing foundational insights for human-robot interaction in healthcare. He extended this work in 2024 with a targeted survey of nurses in negative-pressure isolation wards versus general wards, evaluating how robotic assistance could alleviate workload during infectious disease outbreaks. This research is critical for designing robots that are not only technically capable but also trusted and welcomed by frontline healthcare workers. Hwang’s contributions are shaping the future of safe, user-centered medical robotics, offering evidence-based guidance for deploying automation in clinical settings without compromising patient care or staff well-being.