Jacob Lohmer

Papers

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About

Jacob Lohmer is a leading voice in the convergence of business process management (BPM) and intelligent automation. His research focuses on bridging the gap between strategic process design and operational execution, with a particular emphasis on unlocking the latent value of Robotic Process Automation (RPA). Lohmer’s most-cited work, "Realizing the Full Potential of Robotic Process Automation Through a Combination with BPM" (2019, 38 citations), serves as a foundational text for practitioners and scholars alike. In this paper, he demonstrates that RPA, when isolated, often leads to fragile, siloed automation; however, when integrated with BPM’s holistic lifecycle approach, it becomes a powerful engine for scalable, resilient digital transformation. By providing a clear framework for this synergy, Lohmer has helped shift the conversation from simple task automation to enterprise-wide process orchestration. His contributions are essential reading for anyone seeking to move beyond pilot projects and build sustainable automation programs. Through his work, Lohmer continues to shape how organizations design, manage, and optimize their digital workforce.