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About

Christian Flechsig is an emerging researcher whose work sits at the intersection of digital transformation, process automation, and supply chain management. He has established himself as a leading voice in the study of Robotic Process Automation (RPA), exploring how this technology can fundamentally reshape organizational operations by automating repetitive, rule-based human tasks. His most influential contribution, a 2021 multiple case study examining RPA adoption in purchasing and supply management, has garnered 195 citations and stands as a seminal reference for both academics and practitioners navigating the still-nascent implementation of automation in procurement contexts. This work was particularly valuable for its honest examination of not only the promising potentials of RPA but also the real-world barriers organizations face during adoption. Beyond supply management, Flechsig has broadened the conversation by investigating how RPA can be synergistically combined with Business Process Management (BPM), arguing in his 2019 work — with 38 citations — that neither technology reaches its full potential in isolation. His more recent 2022 research continues this integrative thread, pushing toward unified platform architectures. Together, his body of work offers a rigorous, practice-informed roadmap for organizations pursuing intelligent process automation.