Hyo‐Jin Kang

Hanyang University, Sungshin Women's University

Papers

Total Citations

H-Index

About

Hyo-Jin Kang is a pioneering researcher at the intersection of healthcare service design and human-robot interaction, with a focused expertise in the ecological integration of assistive robots within medical environments. Her work fundamentally redefines how we approach the design and deployment of nurse assistive robots, shifting the emphasis from mere technical capability to the holistic "servicescape"—the physical and sensory environment where robots and humans interact. Kang’s most cited paper (20 citations) introduces a critical framework for identifying the most significant criteria in healthcare robot design, arguing that successful implementation requires understanding the complete healthcare service experience rather than isolated robotic functions. Her subsequent research on "intelligent healthscape" (2019) further develops this ecological approach, modeling the environmental constraints that shape effective robotic assistance in real-world clinical settings, particularly within Korea’s Integrated Nursing Care Service. By applying qualitative methods to delineate these constraints, Kang provides actionable insights for creating robots that genuinely enhance medical staff efficiency. Her work is essential reading for anyone designing healthcare robots, offering a user-centered, systems-thinking perspective that bridges the gap between laboratory prototypes and successful real-world deployment.