Hau‐Ling Chan

Papers

Total Citations

610

H-Index

About

Dr. Hau-Ling Chan is a leading scholar in operations management, whose research focuses on the transformative impact of disruptive technologies in the Industry 4.0 era and beyond. Her most cited work, "Disruptive Technologies and Operations Management in the Industry 4.0 Era and Beyond" (2021, over 610 citations), provides a seminal framework for understanding how automation, data analytics, and technologies like artificial intelligence, blockchain, and the Internet of Things are reshaping operational efficiency and supply chain dynamics. Dr. Chan’s contributions are pivotal in bridging the gap between emerging tech and practical OM strategies, offering insights that help businesses navigate digital transformation. Her research is widely recognized for its forward-looking perspective, influencing both academic discourse and industry practice. With a citation count reflecting her profound impact, Dr. Chan continues to explore the intersection of innovation and management, making her work essential reading for students and researchers seeking to understand the future of operations in a rapidly evolving technological landscape.