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About

Ganeshayya Shidaganti is a researcher specializing in Robotic Process Automation (RPA), artificial intelligence, and intelligent process optimization across enterprise and industrial contexts. His work sits at the intersection of automation technology and practical business transformation, exploring how RPA can be combined with AI and Optical Character Recognition (OCR) to eliminate time-consuming routine tasks and free human workers for higher-value activities. Shidaganti's most influential contribution, "Robotic Process Automation with AI and OCR to Improve Business Process" (2021), has garnered 23 citations and established his credentials in the field early on. His subsequent research expanded this foundation into emerging domains, including a widely noticed 2023 study integrating ChatGPT with RPA for image-based information retrieval, which accumulated 14 citations shortly after publication — reflecting strong community interest in conversational AI applications. Further work examining RPA's role in Industry 4.0, customer service automation via Twitter, and banking sector challenges demonstrates both the breadth of his applied research and his commitment to solving real-world operational problems. Collectively, his publications have shaped conversations around intelligent automation, making his work particularly valuable for practitioners and researchers navigating the evolving landscape of enterprise digitization.