Emi Moriuchi
Papers
4
Total Citations
91
H-Index
3
About
Emi Moriuchi’s research sits at the dynamic intersection of service robotics, social marketing, and disability inclusion, exploring how emerging technologies can reshape human experiences and societal equity. Her most influential work, “The role of robots in the service industry” (73 citations), critically examines the factors driving human-robot interactions, offering foundational insights for hospitality and service design. Moriuchi has also pioneered the study of cybernetic avatars—human-operated, remotely controlled robots—as tools for social inclusion. In a landmark mixed-method study (14 citations), she used facial recognition and surveys to gauge consumer attitudes toward these avatars, revealing pathways for integrating disabled individuals into the workforce. Her forthcoming work on “robo-tipping” (3 citations) introduces a novel lens on perceived fairness and altruistic motives in automated service contexts, while a 2025 paper applies psychological capital theory to show how cybernetic avatars can enhance labor market participation and well-being for people with disabilities. Through this cohesive body of work, Moriuchi is shaping a future where technology serves not just efficiency, but dignity and inclusion—making her research essential reading for scholars in human-computer interaction, disability studies, and service management.
Research Focus
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Top Papers
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