Eija Hartikainen
Papers
2
Total Citations
11
H-Index
2
About
Eija Hartikainen is a leading researcher in the field of Robotic Process Automation (RPA), with a specific focus on the governance, maintenance, and large-scale operational management of software robots. Her work addresses the critical challenges that arise when organizations deploy hundreds of automated processes that must run reliably in 24/7 environments. Hartikainen’s major contributions include proposing a "Center of Excellence" model to streamline the maintenance of complex, multi-client robot ecosystems, and developing a business-driven data model for consistent, real-time monitoring of software robot health and performance. Her research is pivotal for moving RPA from small-scale task automation to robust, enterprise-wide deployment. With papers like "Improving Software Robot Maintenance in Large-Scale Environments" (9 citations) and "Business-Driven Data Model for Consistent Software Robot Monitoring in 24/7 Environments" (2 citations), Hartikainen is shaping the operational backbone of modern automation. Her work is essential reading for students and practitioners seeking to understand how to manage, scale, and sustain software robots effectively in production environments.
Research Focus
Key Achievements
Top Papers
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- 2