Aizhan Kassymova
Papers
1
Total Citations
42
H-Index
1
About
Dr. Aizhan Kassymova is a leading researcher at the intersection of public administration and emerging digital technologies. Her primary research areas include robotic process automation (RPA), digital transformation in governance, and the optimization of administrative workflows. Her most impactful contribution is a seminal 2019 paper, "Applying of RPA in Administrative Processes of Public Administration," which has garnered 42 citations and established a foundational methodology for implementing RPA in the public sector. In this work, Dr. Kassymova provides a clear definition of robotic automation, systematically outlines its advantages—such as increased efficiency and reduced error rates—and details the critical stages for successful deployment within government agencies. This research is notable for bridging the gap between technical automation solutions and the unique constraints of public administration, offering a practical roadmap for policymakers and IT managers. Dr. Kassymova’s work is essential reading for students and researchers interested in how intelligent automation can modernize bureaucratic processes, making government services more responsive and cost-effective.
Research Focus
Key Achievements
Top Papers
- 1Applying of RPA in Administrative Processes of Public Administration42 citations · 2019