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About

Aini Aman is a prominent researcher specializing in Robotic Process Automation (RPA), digital transformation, and accounting information systems, with a particular focus on how emerging technologies reshape organizational practices and workforce dynamics. Her most influential work, "Impacts of Robotic Process Automation on Global Accounting Services" (2018), has garnered 161 citations and stands as a landmark study applying institutional logic theory to understand how RPA disrupts traditional global accounting functions. Through rigorous case study methodology, Aman has consistently examined both the promise and complexity of automation adoption, as evidenced by her widely cited exploration of RPA implementation challenges in global business services (2021, 39 citations) and a comprehensive bibliometric review mapping the field's evolution (2023, 43 citations). Her research extends beyond technology systems to encompass human dimensions, investigating employee acceptance, skill transformation, and the critical role of leadership in navigating disruptive technologies. Publishing in both English and Malay, Aman demonstrates a commitment to making her findings accessible across linguistic communities. Collectively, her body of work has accumulated over 270 citations, establishing her as a leading voice in understanding how intelligent automation is fundamentally restructuring accounting professions and global business services worldwide.