Sheena Carlisle

Papers

Total Citations

228

H-Index

About

Sheena Carlisle is a leading researcher at the intersection of digital transformation and workforce development, with a primary focus on the tourism and hospitality sectors. Her work critically examines the digital skills divide, identifying the systemic gaps that prevent organizations from leveraging technology effectively. Carlisle’s most cited study, “The digital skills divide: evidence from the European tourism industry” (2021, 200 citations), is a landmark mixed-methods investigation involving over 1,600 respondents across five European countries. This research provided the first comprehensive, cross-national evidence of how digital competencies are unevenly distributed, directly impacting business competitiveness and innovation. Building on this, her 2024 study on the UK’s digital skills gap (28 citations) offers a timely, nation-specific analysis of training inadequacies, further solidifying her role as a key voice in policy-relevant scholarship. Carlisle’s contributions are not merely academic; they offer actionable frameworks for industry stakeholders and educators. Her work has been instrumental in reshaping how tourism and hospitality organizations approach digital upskilling, making her a vital figure for students and researchers interested in the socio-economic implications of technology adoption.