Peter T. L. Popkowski Leszczyc
Papers
2
Total Citations
41
H-Index
2
About
Peter T. L. Popkowski Leszczyc is a pioneering researcher at the intersection of retail technology, artificial intelligence, and consumer behavior. His work focuses on how humanoid social robots (HSRs) and human-robot collaboration transform frontline retail encounters. A key contribution is his investigation of how consumers' speciesism—the tendency to assign moral status based on species—moderates responses to robot intelligence. His highly cited 2023 paper (36 citations) reveals that speciesism critically shapes whether customers accept intelligent retail robots as sales assistants. More recently, his 2025 work (5 citations) breaks new ground by applying leader-member exchange and intergroup threat theories to master-servant dynamics in human-robot teams, showing how these relationships influence customer perceptions and behaviors. This research is vital for retailers implementing AI innovations, as it provides evidence-based frameworks for designing robot interactions that enhance rather than alienate customer experience. Popkowski Leszczyc's work uniquely bridges social psychology, robotics, and marketing, offering actionable insights for the future of automated retail.
Research Focus
Key Achievements
Top Papers
- 1
- 2