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About

Mira Kajko‐Mattsson is a leading authority in software maintenance and evolution, with a career dedicated to formalizing and improving the processes that keep industrial software systems reliable. Her research centers on corrective maintenance, change execution, and problem administration, areas critical to the long-term health of large-scale software products. Kajko‐Mattsson’s major contributions come from her groundbreaking empirical studies at ABB Robotics AB, where she documented and analyzed real-world industrial practices. Her most cited work, “Software problem reporting and resolution process at ABB Robotics AB: state of practice” (2000, 18 citations), established a benchmark for understanding how organizations manage software defects. She further advanced the field with comparative studies of maintenance processes, revealing that these are not monolithic but complex families of collaborating sub-processes. Her work has been instrumental in bridging the gap between academic theory and industrial practice, providing a structured vocabulary and framework for software problem administration and change execution. Through her detailed case studies, Kajko‐Mattsson has helped shape how researchers and practitioners think about the discipline of software maintenance, making her a foundational figure in this critical area of software engineering.