Maria C. Stylianou
Papers
1
Total Citations
187
H-Index
1
About
Maria C. Stylianou is a leading voice in tourism and hospitality research, with a sharp focus on the intersection of technology, consumer behavior, and service innovation. Her most cited work, "Tourists’ perceptions regarding the use of anthropomorphic robots in tourism and hospitality" (2020, 187 citations), became a cornerstone of pandemic-era discourse, exploring how travelers perceive human-like robots as service providers during crises like COVID-19. This study not only ignited critical debate on automation in tourism but also provided actionable insights for industry adaptation. Stylianou’s broader contributions span sustainable tourism, destination marketing, and the psychological impacts of emerging technologies on traveler experiences. Her research is widely cited for its timely relevance and practical implications, bridging academic theory with real-world service challenges. Recognized for her ability to anticipate industry shifts, Stylianou’s work continues to shape how scholars and practitioners understand the delicate balance between human touch and technological efficiency in hospitality. Her studies remain essential reading for anyone exploring the future of tourism in an increasingly automated world.
Research Focus
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Top Papers
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