Marco Marabelli

Papers

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About

Marco Marabelli’s research confronts the unintended consequences of digital technology, with a sharp focus on how information systems shape—and sometimes scar—society. His most influential work, “Preventing the digital scars of COVID-19” (66 citations), examines the ambivalent role of ubiquitous computing during the pandemic, warning that crisis-driven IT practices—such as invasive surveillance and accelerated automation—may persist long after the health emergency ends. This concept of “digital scars” has become a touchstone for scholars studying the long-term social costs of technology. Marabelli also champions the practitioner perspective in information systems research, arguing in a 2023 paper (7 citations) that the discipline must reconnect with real-world organizational challenges to remain relevant. His work bridges critical theory and empirical inquiry, earning him recognition as a voice for ethical, human-centered digital transformation. By exposing how IT can entrench inequality and erode privacy, Marabelli challenges researchers and practitioners alike to build systems that empower rather than exploit.