Loo Geok Pee

Papers

Total Citations

291

H-Index

About

Loo Geok Pee is a leading researcher at the intersection of artificial intelligence, information systems, and organizational knowledge management. Her work explores how AI transforms critical sectors, particularly e-commerce and healthcare. In her highly cited study on Alibaba’s Smart Warehouse (219 citations), she applied resource orchestration theory to reveal how AI reconfigures logistics and fulfillment, offering a blueprint for intelligent supply chains. Her pioneering research on AI in healthcare robots (72 citations) introduced the concept of “knowledge embodiment” from a social informatics perspective, explaining how AI systems transform abstract knowledge into tangible, high-value action. This work demonstrates how robotic systems actualize knowledge far more powerfully than traditional tools. Dr. Pee’s contributions bridge theoretical frameworks with real-world applications, making her a key voice in understanding AI’s role in socio-technical systems. Her research is widely cited by scholars in information systems, human-computer interaction, and innovation management, reflecting its profound impact on both academic thought and industry practice.