Papers
2
Total Citations
22
H-Index
2
About
L. Lam is a researcher at the intersection of healthcare technology, human-computer interaction, and pharmacy practice. Her work focuses on evaluating the usability, efficacy, and accuracy of software systems designed to support medication management, particularly within robotic healthcare environments. In her highly cited 2022 study, Lam compared two versions of a medication entering software for a healthcare robot, assessing system usability, speed, and accuracy among pharmacists. This work, alongside her 2021 exploratory study on community pharmacists’ perceptions of workplace technologies, has garnered 11 citations each, reflecting a growing interest in the practical implementation of automation in clinical settings. Lam’s research is notable for its user-centered approach, directly engaging frontline healthcare professionals to understand barriers and facilitators to technology adoption. By bridging the gap between software design and real-world pharmacy workflows, her contributions help shape the development of safer, more efficient medication management systems. Her work is particularly relevant for researchers and practitioners interested in human-robot interaction, healthcare informatics, and the sociotechnical factors influencing technology integration in community pharmacy.
Research Focus
Key Achievements
Top Papers
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