Sophie Zeng

Papers

Total Citations

H-Index

About

Sophie Zeng is a leading researcher in healthcare robotics and pharmacy technology, with a focus on improving medication management systems. Her work bridges human-computer interaction and clinical practice, particularly in community pharmacy settings. In her highly cited 2022 study, "Investigating the Usability, Efficacy and Accuracy of a Medication Entering Software System for a Healthcare Robot," she compared two software versions (RoboGen and RoboGen2), demonstrating that iterative design significantly enhances system usability, speed, and accuracy for medication entry. This research, with 11 citations, provides critical evidence for integrating robotic systems into healthcare workflows. Her equally impactful 2021 study, "Perceptions of community pharmacists to implementing technologies in the workplace," also garnering 11 citations, explores pharmacists' views on technology adoption, revealing key barriers and facilitators. Zeng’s contributions are vital for designing user-centered technologies that improve medication safety and efficiency. Her work has influenced both academic research and practical implementations in healthcare robotics, making her a notable voice in the field of pharmacy informatics and human-robot interaction.