Krista Opsahl-Ong

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About

Krista Opsahl-Ong is a leading researcher at the intersection of enterprise automation and artificial intelligence, whose work focuses on transforming how organizations leverage foundation models to streamline complex workflows. Her most-cited paper, "Automating the Enterprise with Foundation Models" (2024, 11 citations), addresses a long-standing challenge in the data management community: achieving end-to-end workflow automation that could unlock an estimated $4 trillion in annual productivity gains. Opsahl-Ong critically examines why previous approaches—such as process mining and robotic process automation—have fallen short of this vision, and proposes novel frameworks for integrating large language models into enterprise systems to bridge the gap between human oversight and automated execution. Her research is notable for its practical, systems-oriented perspective, offering concrete pathways to overcome decades of stagnation in enterprise automation. By combining deep technical insight with a clear-eyed assessment of real-world deployment challenges, Opsahl-Ong's work has quickly become essential reading for both academics and industry practitioners seeking to harness AI for transformative business impact.