IpKin Anthony Wong

Sun Yat-sen University, University of Macau

Papers

6

Total Citations

362

H-Index

6

About

No biography available yet.

Research Focus

Business6 · 362 citations
Marketing5 · 299 citations
Computer science4 · 284 citations
Service (business)3 · 281 citations
Psychology4 · 251 citations
Knowledge management2 · 177 citations
Artificial intelligence2 · 173 citations
Human–computer interaction1 · 166 citations
Resistance (ecology)1 · 166 citations
Applied psychology1 · 166 citations
Conceptual model1 · 166 citations
Robot1 · 166 citations

Key Achievements

6
H-Index
6
Papers
362
Total Citations
60
Avg Citations/Paper
🏆 Most Cited Paper
The perils of hotel technology: The robot usage resistance model
166 citations · 2022
📈 Most Prolific Year: 2022 (2 Papers)
🤝 Key Collaborators: 9
🏛 Institutions: Sun Yat-sen University, University of Macau

Top Papers

  1. 1
    The perils of hotel technology: The robot usage resistance model
    166 citations · 2022
  2. 2
    Smart dining, smart restaurant, and smart service quality (SSQ)
    100 citations · 2022
  3. 3
    Are we behaviorally immune to COVID-19 through robots?
    63 citations · 2021
  4. 4
    Robotic companionship for solo diners: the role of robotic service type, need to belong and restaurant type
    15 citations · 2024
  5. 5
    Understanding customer multi-interactions, trust, social support and voluntary performance in smart restaurants
    11 citations · 2024
  6. 6
    Bodily feelings as information: the embodied cognition perspective on robotic services
    7 citations · 2025

Key Collaborators

XXXiling Xiong2 shared papersHJHaoyue Jiao2 shared papersJHJingwen Huang2 shared papersZLZhiwei Lin2 shared papersFXFiona X. Yang2 shared papersXZXiaojiang Zheng1 shared papersQLQi Lilith Lian1 shared papersHHHuiling Huang1 shared papersSFShixuan Fu1 shared papers
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