Qi Lilith Lian
Papers
1
Total Citations
15
H-Index
1
About
Qi Lilith Lian has carved a distinctive niche at the intersection of robotics, consumer behavior, and social psychology, exploring how technology reshapes human dining experiences. Her primary research areas include human-robot interaction in service settings, the psychology of solo dining, and the role of belongingness in technology adoption. Lian’s most cited work, “Robotic companionship for solo diners” (2024, 15 citations), investigates how different robotic service types influence solo diners’ attitudes and restaurant revisit intentions, mediated by rapport. This study reveals critical moderating effects of customers’ need to belong and restaurant type, offering actionable insights for hospitality design. By demonstrating that robotic companionship can mitigate social discomfort for solo patrons, Lian’s research bridges gaps between service robotics and consumer psychology. Her work has already garnered attention for its timely relevance in an era of rising solo dining and automated hospitality. Lian’s contributions not only advance theoretical understanding of human-robot rapport but also provide practical guidance for restaurants seeking to enhance solo diner experiences through thoughtful robotic integration.
Research Focus
Key Achievements
Top Papers
- 1