Fiona Kelly

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About

Fiona Kelly is a leading researcher in health services and pharmacy practice, with a primary focus on the implementation and evaluation of automation technologies in hospital settings. Her work centers on understanding how robotics can transform medication management systems, particularly within the demanding environment of public hospitals. Kelly’s major contributions lie in bridging the gap between technological innovation and real-world clinical adoption. Her landmark study, "Factors influencing acceptance of robotics in hospital pharmacy" (2020, 22 citations), provides critical longitudinal insights using the Extended Technology Acceptance Model, revealing the evolving attitudes of pharmacy staff during robotic system implementation. This work is foundational for designing effective change management strategies in healthcare. She further demonstrated the tangible operational impact of these technologies in her "time in motion" study (2021, 8 citations), which was the first to rigorously evaluate the efficiency gains of robotics in an Australian public hospital pharmacy. By quantifying time savings in medication supply, Kelly’s research provides compelling evidence for health administrators considering automation investments. Her work is essential reading for students and researchers interested in the intersection of health informatics, human factors, and operational pharmacy research.