Danni Wang
Papers
1
Total Citations
27
H-Index
1
About
Danni Wang is a rising scholar in hospitality and tourism management, whose research centers on the intersection of technology adoption, employee behavior, and job design in service settings. Her most-cited work, "Working with robots: A job design perspective of hospitality employees’ collaboration intentions with service robots" (2024, 27 citations), offers a pioneering framework for understanding how hospitality workers perceive and intend to collaborate with service robots. By applying job design theory, Wang reveals that employees’ willingness to work alongside robots is shaped not just by technological features, but by how automation redefines task autonomy, skill variety, and feedback—key dimensions of meaningful work. This contribution is particularly timely as the hospitality industry rapidly integrates AI and robotics. Wang’s research provides actionable insights for managers seeking to foster human-robot collaboration without undermining employee well-being. Her work has already influenced discussions on service automation, employee-centric technology design, and the future of work in hospitality. With a growing citation record and a focus on bridging organizational behavior and emerging technologies, Danni Wang is establishing herself as a key voice in the responsible, human-centered adoption of service robots.
Research Focus
Key Achievements
Top Papers
- 1