Babu George

Papers

Total Citations

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About

Dr. Babu George is a prominent scholar whose research bridges the transformative potential of artificial intelligence and robotics with the operational realities of the hospitality industry. His most cited work, "Artificial Intelligence and Robotics Technology in the Hospitality Industry: Current Applications and Future Trends" (2019), has garnered 89 citations, establishing him as a leading voice in this emerging field. Dr. George’s major contributions include critically analyzing how AI-driven automation and robotic systems can enhance guest experiences, streamline service delivery, and reshape workforce dynamics in hotels and restaurants. Beyond this, his research explores the ethical and strategic implications of technology adoption, offering practical frameworks for industry practitioners. With a career dedicated to advancing knowledge at the intersection of innovation and service management, Dr. George’s work has influenced both academic discourse and real-world hospitality practices. His ability to synthesize technical trends with human-centric insights makes his scholarship essential reading for students and researchers interested in the future of smart tourism and digital transformation.