Relating Factors for Acceptance of Health Care Technology: Focus on Mental Workload

Abstract

Medical information systems and care robots are two typical examples of human computer interaction in health care. Although used in a stressful environment, effects on mental workload and acceptance are hardly evaluated. We conducted an experimental design including collaborative robotics and eye tracking in a nursing situation to test the practicability and plausibility of eye tracking as a measuring method for workload. Results showed that eye tracking is feasible if context factors are adjusted. Data reduction and classification of tasks are necessary.