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Say Aye to AI: Customer Acceptance and Intention to Use Service Robots in the Hospitality Industry

Zufara Arneeda Zulfakar, Fitriya Abdul Rahim, David Ng Ching Yat, Lam Hon Mun, Tat‐Huei Cham

Year
2022
Citations
2

Keywords

HospitalityTourismService (business)RobotHospitality industryMarketingBusinessProfitability indexPerceptionCompetitive advantage

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