HRI
From Code to Care: How Artificial Empathy Enhances Customer Experience in Human-Robot Interaction
Yihe Huang, Siqi Weng
- Year
- 2026
- Citations
- 2
Keywords
EmpathyUncanny valleyMediationPerceptionService (business)Emotional contagionEmpathic concern
Related papers
PERCEPTION
📊 4,825 cites
3D is here: Point Cloud Library (PCL)
Radu Bogdan Rusu, Steve Cousins
2011
OTHER
📊 4,701 cites
Intelligence without representation
Rodney A. Brooks
1991
HRI
📊 3,196 cites
The Uncanny Valley [From the Field]
Masahiro Mori, Karl F. MacDorman, Norri Kageki
2012
PERCEPTION
📊 3,158 cites
Past, present, and future of simultaneous localization and mapping: Toward the robust-perception age
César Cadena, Luca Carlone, Henry Carrillo +5 more
2016