Namaste-Enabled Robot-Assisted Hospitality Services: Design and Performance Evaluation of an Arduino-Based Service Robot in the Hospitality Industry

Abstract

To cut costs, we've had to reduce the number of staff members we employ; when they're exhausted, meeting everyone's needs at once is difficult. As a result, we've missed out on opportunities to serve important guests like celebrities (Personalities). Therefore, by switching to and implementing the robot, the work will be completed effectively, perfectly, and in a predetermined amount of time at a remarkably low cost. In this paper, we present the design of a service robot based on a microcontroller known as an Arduino UNO, which features a combined RF transmitter and receiver module that can walk, serve food, and move its body while speaking. It can also hold a tray, a bouquet, and other items. Thanks to its advanced technology, this machine can praise humans with a respectful hand gesture. Consequently, this robot can maintain its feet on the ground for a long time without tiring.