Shopping Refugees Support Robot with SNS Agency Function

Abstract

As society ages, a social problem of what is called “shopping refugees” who have difficulty buying daily necessities has emerged in recent years. Therefore, we developed the Shopping Refugees Support Robot which enables them to order items through Social Networking Service (SNS) by voice conversation without relying on smartphones. By store's advanced registration of item information on a web application, the elderly can acquire the information of recommended items of the day through the Robot and order their favorite items by a conversation with the Robot. The order information is notified to the store via SNS. We implemented the prototype of this system and confirmed its validity in terms of the functions and the user interface.