Framework approach for smart service development

Abstract

In a globally connected business environment, a variety of stakeholders, aside from the owner of smart products, aim to operate and extract information from the smart product through smart services. The smart services are generated through aggregation of data to operations and information and recombination of these entities. Smart services offer a great potential to enrich the functionalities of smart products. In this paper we propose a novel design methodology to incorporate not only the resources of manufacturers of smart products but also a multitude of interested stakeholder using a robotic vacuum cleaner.