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A survey of AI-based robotic process automation for businesses and organizations

Hoanh-Su Le, The-Dai-Nghia Nguyen, Hong-Thanh Lam, Thi-Anh Tran, Quang-Than Tran

Year
2023
Citations
4
Access
Open access

Abstract

This paper explores the theories and practical applications of AI, AI-based RPA and RPAn in enterprises as well as in organizations. Recent advanced and modern techniques of AI, AI-based RPA and RPA are also presented and discussed in this study. In addition, this study also presents individual and combined solutions in applying AI-based RPA for small-cap companies to leading and multinational companies. Research results show that AI-based RPA technology has very good applications to replace human activities in many different fields and industries, such as economics, administration, business, banking, marketing, and medical care.

Keywords

Multinational corporationProcess (computing)AutomationBusinessKnowledge managementComputer scienceEngineering managementEngineeringFinanceMechanical engineering

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