Factors Contributing to Korean Older Adults’ Acceptance of Assistive Social Robots

Abstract

This study investigated the factors contributing to older adults’ acceptance of assistive social robots. A survey was conducted to find factors explaining and predicting older adults’ acceptance behavior of assistive social robots. Three factors of older adults’ needs for assistive social robots were found (advanced needs, social needs, and physiological needs) which integrated Maslow’s five levels of basic human needs. According to older adults’ self-reported scores, the most important needs were physiological needs, followed by advanced needs and social needs. A regression analysis showed that the advanced needs and social needs significantly influence older adults’ use intention of assistive social robots. The results can assist in the future design of assistive social robot functions and features targeting the older population.