A Conceptual Artificial Intelligence Application Framework in Human Resource Management

Abstract

HR is a significant advantage for all companies in today's competitive market climate to boost organisational performance. To succeed, businesses need to aspire towards excellent customer satisfaction – the key of survival, and in order to meet this target they need to improve their productivity and outperform their rivals. To be different, modern methods must be applied. In the near future, HRM will shift away from its organisational management to advanced technology such as procurement, selection, modelling, enhanced reality, robotics and artificial intelligence to recreate and optimise the characteristics of its employees. Currently, the slogan is AI and how human capital is completely transformed and how millions of citizens worldwide are seized in any region. The main aim of this study was to examine the importance of artificial intelligence in handling human capital and to consider challenges facing the Department of Human Resources. The research concludes that AI's function in handling human capital is strengthened in robotics companies training, hiring, assessing data, gathering data and executing tasks.