Perspectives on How Robotic Process Automation Is Transforming Accounting and Auditing Services*

Abstract

ABSTRACT The emergence of robotic process automation (RPA) and similar digital technologies is transforming the traditional business models of accounting and auditing services. Such emergence brings valuable benefits. Along with other technologies, RPA represents a significant tool in accounting and auditing services' new digital setting. Despite this, scholarly research on the subject is scarce, particularly concerning the implementation of RPA at accounting and auditing firms. This article provides a literature review of current academic research on RPA in accounting and auditing and proposes future research directions. The review clarifies the use cases of RPA in accounting and auditing. It also reveals that RPA implementation and preparation challenges stem from practical considerations as well as deficits in accountants' applicable education. Thus, the paper is relevant for educators and the accounting profession. Finally, by expanding the discussion of RPA beyond its current focus on accounting and auditing, the authors identify a need for more empirical research on the impact of RPA technology in the post‐implementation stage.